Diamond Removals & Storage became members of the Association of Independent Movers (AIM) in April 2015. We have continually achieved a five star rating from our customers since joining and we strive to continue our high standards on every removal we carry out regardless of the size or requirements involved.
We currently have over 180 five star reviews on our AIM profile page. Following each move we may ask you a few questions and your responses will be shared with AIM. We do this to monitor our services which in turn helps to keep a high industry standard. The questionnaire is completely optional.
The Association of Independent Movers are committed to helping removals and storage companies improve and raise standards within the industry and all members must adhere to the strict code of practice.
Since joining AIM we have been know to win the mover of the month award but more importantly we were runner up domestic mover of the year 2018, a great achievement for our family business and everyone involved.
See our profile page on the AIM website.
The Association of Independent Movers helps Diamond Removals & Storage keep our standards high and continually improve ourselves, they also give the customer confidence in the mover they choose. Visit AIM via the above link to see our reviews for yourself.
The Furniture Ombudsman
As members we adhere to the Association of Independent Movers Alternative Dispute Resolution Scheme which is independently operated by The Furniture Ombudsman.Giving you even more peace of mind when choosing us as your mover.
Diamond Removals & Storage joined Move Assured in 2017. Being part of this trade organisation it gives us a huge benefit of being part of a large network of independent movers and storers all over the UK and Europe who have a like minded attitude to the removals and storage industry, promoting high standards of service in every aspect and training. With this type of trade assistance and backing you can be assured of a successful move. All members adhere to a code of conduct and the move assured philosophy.
We regularly attend training days in all aspects of the removals and storage industry, below you can see we recently attended a domestic training day to refresh our knowledge, in this industry you learn something new all the time as it’s ever changing.
Diamond Removals & Storage has its own in-house training for new staff while on their three month trial period, once approved and welcomed aboard all staff attend Move Assured training days to help increase each staff members knowledge base and continued development within the company.
Trust Your Move
Trust Your Move is the latest and most sophisticated software in the industry at the moment and is always evolving and improving.
With this software we can quickly access your information, adjust quotes, send invoices or raise new quotations in just a few clicks giving us more time to manage your move more efficiently.
It is also the only method of reviews by invoice so you can be confident of our track record.
Checkatrade runs strict background checks on tradespeople before they can become members. Once they join, members agree to have feedback from their customers put online for all to see.
EnvironmentalLooking after the planet is just as important as all the above memberships, that is why we reuse and recycle wherever possible and carry out disposals in a responsible manner. Our waste license registration number is: CBDU234809